Privacy Policy

Introduction

At Billund Massage, we take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

Data Controller

Billund Massage Granvej 2E 7190 Billund, Denmark CVR: 44261448 Email: maimiti@BillundMassage.com Phone: +45 52 86 96 00

Information We Collect

We collect the following personal information when you book an appointment or contact us:

• Name
• Email address
• Phone number
• Booking details (date, time, service type)
• Health information relevant to your treatment (only when necessary for safe service delivery)

How We Use Your Information

We use your personal information for the following purposes:

• To manage and confirm your appointments
• To communicate with you about your bookings
• To provide you with safe and appropriate massage therapy
• To comply with legal obligations

Legal Basis

We process your personal data based on: (1) your consent, (2) the necessity to fulfill a contract with you, and (3) compliance with legal obligations. For health-related information, we rely on your explicit consent.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal requirements. Booking records are typically kept for 5 years in accordance with Danish accounting regulations.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ('right to be forgotten')
• Right to restriction of processing
• Right to data portability
• Right to object to processing

Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through our cookie consent banner. For more details, please see our cookie settings.

Complaints

If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) at www.datatilsynet.dk.